Sunday, June 24, 2007: 8:00 AM-12:00 PM

PC9: Silence Kills: Strategies for Effective Communication with Patients, Colleagues and Peers

Dorrie Fontaine, Audrey Lyndon, RNC, PhD(c), CNS

Discuss the AACN Standards for a Healthy Work Environment. Identify two key strategies for approaching difficult communication with colleagues, patients and peers. Demonstrate collegial communication of negative feedback to peers.

See more of The Association of Women's Health, Obstetric and Neonatal Nurses (June 23-27, 2007)