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Online Program

Medication Reconciliation in the Perinatal Area: A Collaborative Performance Improvement Project

Sunday, June 26, 2011
Sharon Dey-Layne, MSN, RNC-HROB, CNS , Maternal Child Health, Kaiser Permanente - Fontana Medical Center, Fontana, CA
Christian Rodgers, MBA , Quality & Risk Management, Kaiser Permanente - Clinical Information & Performance Evaluation, Pasadena, CA
Reinaldo Ruiz, MD , Maternal Child Health, Kaiser Permanente - Fontana Medical Center, Fontana, CA
Brenda Rohrbach, MBA, RN , Maternal Child Health, Kaiser Permanente - Fontana Medical Center, Fontana, CA
Karen Jenkins, MS, RN , Maternal Child Health, Kaiser Permanente - Fontana Medical Center, Fontana, CA

Discipline: Women’s Health (WH), Professional Issues (PI), Childbearing (CB), Advanced Practice (AP)

Learning Objectives:
  1. Describe 2 technology, environmental and human factors that affected the completion of Medication reconciliation 100% of the time.
  2. Identify changes that led to improvement in medication reconciliation.
  3. Describe the changes that led to improvement in completion of medication reconciliation.

Submission Description:
Purpose for the program:

  Complete medication reconciliation 100% of the time during outpatient visits and inpatient admissions, discharges, and transfers within 90 days.

Proposed change: Improve the compliance with the medication reconciliation regulatory standard.

Implementation, outcomes and evaluation: Using the PDSA model, the multidisciplinary team first developed and tested the workflow for medication reconciliation for patients during outpatient visits and inpatient admissions, discharges, and transfers.  We then implemented a process  that would enable real-time feedback when medication reconciliation is not completed.  After inservicing the staff and providers, the department saw drastic improvement in the medication reconciliation completion. The improvement seen were:    Nursing completing med rec on admit went from 50% to 100% ;  Provider completing med rec on admit went from  30% to 95%;  Provider completing med rec on Transfer went from  42% to 90%;  Provider completing med rec on D/C went from  28% to 90%.Implications for nursing practice: Nurses were empowered to call the providers when the medication reconciliation was not completed at any point in care.  Nurses felt they could work more collaboratively with providers to care for patients more safely.

Keywords: perinatal medication reconciliation