Innovative Practice: Follow-up Text Messages for Patients at High Risk for Postpartum Hypertension

Sunday, June 14, 2015

Title: Innovative Practice: Follow-up Text Messages for Patients at High Risk for Postpartum Hypertension

Promenade Ballroom (Long Beach Convention Center)
Laura F. Scalise, BSN, RNC-MNN , Hospital of the University of Pennsylvania, Philadelphia, PA
Marilyn Stringer, CRNP, PhD, RDMS, FAAN , University of Pennsylvania School of Nursing, Philadelphia, PA

Discipline: Women’s Health (WH)

Learning Objectives:
  • To explain the implications of a quality improvement project to improve patient outcomes.
  • To discuss the use and benefits of a nurse outreach program utilizing text messages to monitor patients at risk for advancing hypertensive disease.
  • To recognize the ability of text messaging in providing timely feedback of patient satisfaction.

    • Submission Description:
    For patients at high risk for postpartum hypertension after discharge and before their scheduled follow-up appointments, a quality improvement process of text messaging was implemented. This strategy was utilized to improve patient outcomes and decrease the 7 day re-admission rate for this population, provide reassurance and answers to questions and problem solving solutions, and to identify patients who needed escalations in care.

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    The Association of Women's Health, Obstetric and Neonatal Nurses is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.