I3 - Using Bystander Awareness Techniques to Diffuse Disruptive Behavior on Your Unit

Title: I3 - Using Bystander Awareness Techniques to Diffuse Disruptive Behavior on Your Unit

Disciplines: Professional Issues (PI)

Learning Objectives:
  • Describe typical bystander dynamics that influence the decision to intervene.
  • Identify appropriate techniques for bystander awareness and intervention.
  • Demonstrate selected bystander interventions.

    • Submission Description:
    Disruptive behavior among health care professionals is widely acknowledged to have adverse affects on communication and patient safety. Bystander awareness techniques can be used easily and by anyone to to effectively diffuse episodes episodes of lateral violence and disruptive behavior in the healthcare setting.
    Wednesday, June 17, 2015: 10:00 AM-11:00 AM
    Grand Ballroom 2 (Long Beach Convention Center)
    Moderator:
    Audrey Hubbard, MN, RN
    Presenting Author:
    Betsy B. Kennedy, PhD, RN, CNE
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    The Association of Women's Health, Obstetric and Neonatal Nurses is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.