General Session #1 - Just a Nurse
	
			
	
	
	General Session #1 - Just a Nurse
	Title: General Session #1 - Just a Nurse
Disciplines: Professional Issues (PI)
Learning Objectives:
 
  - Understand cultural barriers to explaining their work
- Review how to craft narratives that illuminate their work in enhancing patient safety and satisfation
- Understand how to work together to create the kind of work organization that creates patient safety and satisfaction
	Award-winning journalist and author/editor of 12 books, Suzanne Gordon, will deliver the Opening General Session Keynote Address. Much of her professional focus is on problem-solving the communication issues that can occur between doctors, nurses and patients.
	
	
	
	Sunday, June 15, 2014: 1:00 PM-3:00 PM
	Coronado Ballroom (Disney Coronado Springs)
	
	
	
		Presenting Author:
			
				
					
					
						Suzanne C. Gordon, BA
					
				
			
 
		Moderator:
			
				
					
					
						Catherine Ivory, PhD, RNC-OB
					
				
			
 
		