AWHONN Convention
 

Sessions

Using a Nurse Driven Triage Redesign Team to Improve Efficiency and Decrease Length of Stay

Sunday, June 12, 2016

Title: Using a Nurse Driven Triage Redesign Team to Improve Efficiency and Decrease Length of Stay

Longhorn Hall D (Gaylord Grapevine)
Jennifer Marsh, MSN-ED, RNC-OB, C-EFM , Labor and Delivery, Sharp Grossmont Hospital, La Mesa, CA
Jennifer Turney, MSN RN CNS CPN , Women's & Infant Services, Sharp Grossmont Hospital, La Mesa, CA

Discipline: Obstetric (OB), Professional Issues (PI)

Learning Objectives:
  • Discuss barriers related to throughput for triage patients
  • Illustrate how use of Six Sigma & Define, Measure, Analyze, Improve, Control(DMAIC) quality methodology was used to re design triage staffing and workflow
  • Describe how implementation of defined triage nurse role improved patient length of stay and staff satisfaction

    • Submission Description:
    Re-design of current triage process to improve efficiency, throughput and decrease patient length of stay from 3.3 hours to 1.5 hours.

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