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Title: C6 - Communication - The Good, the Bad and the Ugly...Implementing and Measuring Team Training

Disciplines: Professional Issues (PI), Childbearing (CB)

Learning Objectives:
  1. Review team training techniques utilized in the labor and delivery setting to improve patient outcomes.
  2. Describe the importance of leadership in team training and engagement of physcians.
  3. Evaluate the effectiveness of a team training program utilizing the Adverse Outcome Index.
Submission Description:
Evidence demonstrates that errors happen most often when the following occur: interruptions, fatigue, multi-tasking, failure to follow up, poor hand-offs, ineffective communication and workload fluctuations. These occur daily if not all at the same time on a busy labor and delivery unit. Follow a large delivery hospital’s journey in implementing team training in its obstetrical units and primarily private physician groups.
Monday, September 27, 2010: 2:45 PM-3:45 PM
Venetian
Moderator:
Ruth A. Nolan, Ph.D.(c), RNC
Presenting Authors:
Amye Reeves, RN and Marree Saltaformaggio, RNC-OB, BNS